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Doing it Politely

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Making polite requests – 22 – English at Work asks what you want politely

Anna is off to meet Mr Ingle, the warehouse manager, to discuss stock management. But she finds him doing something dangerous and illegal! She needs to ask him to stop it politely. Find out how she makes this request.

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TRANSCRIPT
Narrator: Hello, welcome back to Tip Top Trading where Anna is going downstairs to speak to warehouse manager, Mr Ingle. You’re looking a bit nervous…
Anna: I am. Denise says if I speak to him in the wrong way, he might bite my head off!
Narrator: Relax Anna. It’s just an expression to mean he might be a bit aggressive.
Anna: Oh!
Narrator: You’ll be fine, just use the right polite phrases… oh, and smile!
Anna: OK, I will. Oh look here I am…
(Warehouse door opens)
Anna: Mr Ingle, are you there? I’d be most grateful if you could give me some… oh, what’s that smell… and smoke… Mr Ingle!
Mr Ingle: Oh, oh (coughs)
Anna: Mr Ingle. You’re smoking!
Mr Ingle: Well… it’s my lunch break… so I’m allowed to smoke a cigarette, aren’t I?
Anna: Really? Are you sure?
Narrator: No, he’s not Anna! Smoking inside a public building is illegal – it’s against the law. It’s dangerous too - you’ve got to do something about this.
Anna: Oh right. Mmm, er, Mr Ingle, you mustn’t smoke… it’s wrong.
Mr Ingle: Says who?
Anna: Err, Me?
Narrator: Anna. You’ll have to do better than that. Be polite, but be firm too. Try saying, ‘would you mind not doing that please?’
Anna: I’ll try. Mr Ingle, would you mind not doing that please?
Mr Ingle: Why’s that then?
Narrator: He’s not being very nice is he? You need to give your reasons. Say, ‘I’m afraid it’s against company policy’. Go on you can do it.
Anna: Mr Ingle… I’m afraid it’s against company policy. And… it is actually against the law to smoke here… and… it’s not a nice smell, is it?
Mr Ingle: Well, smells OK to me.
Anna: Well, I’m sorry to have to ask you this but you need to put it out.
Mr Ingle: Put what out – the cat?!
Anna: No. You need to extinguish your cigarette… please.
Mr Ingle: Says who?
Anna: Well, I’m sure your team wouldn’t like to see you breaking the law and besides, it could cause a fire. That would be awful.
Mr Ingle: Yeah, I suppose it would.
Anna: I could get you some nicotine gum if you like?
Mr Ingle: No, it’s OK. I’ll stub it out… as you asked so nicely.
Anna: Thank you Mr Ingle. We’ll keep it a secret this time, but please don’t do it again. I’m afraid it’s just not permitted on company premises.
Mr Ingle: Yeah, whatever!
Anna: Oh and Mr Ingle, I still really like your overalls. Bye!
Narrator: Nice one Anna. You dealt with Mr Ingle really well. You kept your cool and explained the reasons why he shouldn’t smoke. Let’s hope he doesn’t do it again Anna.
Anna: I hope not. I hate the smell of cigarette smoke. But I never got to ask him about stock management.
Narrator: Well, maybe it’s best to leave it for another time?
Anna’s had a tricky day so far dealing with Mr Ingle but she was firm and fair in the language she used. Here’s a reminder of the phrases she used:
Would you mind not doing that please?
I’m afraid it’s against company policy.
I’m afraid it’s not permitted.
Sorry to have to ask you this but…
Paul: Ah Anna, there you are…. (sniffing) Have you been smoking?
Anna: No!
Paul: You smell of cigarette smoke. Look, I know you’re under pressure – but smoking in the building is not permitted.
Anna: Bbbut…
Paul: We take this very seriously. You had better step in to my office and we’ll talk about this.
Narrator: Oh dear! Anna’s in trouble for no reason. Let’s hope she explains the mix-up, but that means telling Paul about Mr Ingle smoking. This is going to be difficult. Until next time, bye!
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HOW TO SPEAK ENGLISH POLITELY | DON'T SAY PLEASE.

Do you want to learn how to speak English politely? Maybe you're saying PLEASE too much!

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Criticise POLITELY without being RUDE | Polite English Criticism Phrases

Do NOT say no offence - it's rude! Learn how to give criticism in English without being rude and offending people! 12 ways to give constructive criticism politely + criticise constructively. Try the special learning method: Here's the FREE audiobook:
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Conversation Skills: Interrupting politely in English

It may be impolite to interrupt in your native culture and language, but it is common for native English speakers to interrupt each other during conversation. There are many reasons why we may interrupt someone. Learning how to do it politely will help you feel more confident in your conversational skills. In this lesson, I will talk about when it’s okay to interrupt someone and how to do it politely. You will learn some common expressions you can use, like “Sorry for interrupting, but...”; “Can I just mention something?”; and “Before you move on, I’d like to say something.” I will also teach you expressions you can use when someone interrupts you, for example, “Let me finish what I was saying”; and “I’m almost finished my point.” Lastly, we will look at non-verbal cues to show you would like a turn to say something.

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Doing it Politely

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How to Request / Ask for something ???? Politely in English


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How to Say No in English Politely (without Feeling Guilty)

Learn how to say no in English, without feeling guilty (even if you’ve already said yes). Saying no can be difficult and uncomfortable if you’re not sure what words to use.

And of course, you don’t want to hurt anyone.

Today you’re going to learn how to say no politely in English with clear examples. Whether you need to say no because you’re busy or just don’t want to do something, you’ll know exactly what to say.

Plus, you’ll get strategies to say no even if:

• You feel a lot of pressure to say yes
• You don’t want to disappoint someone
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By the end of this lesson you’ll have the tools you need to get out of even really difficult situations in a polite, friendly way.

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How to Disagree in English Politely—Speak Confident English

At work or university, with colleagues and friends, in a business meeting or discussion with your professor, sometimes it’s necessary to disagree with someone or simply say no.

And that is ok! In English-speaking culture, it is important to share your opinion and express your ideas. But how do you disagree with someone and still be polite?

Today you’ll learn exactly how you can disagree politely in English with 3 simple strategies.

Note: The art of disagreeing with others differs from one culture to another and person-to-person.

With this lesson, you’ll learn the best English phrases you can use to show you disagree in English for both formal and informal situations without offending anyone.

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10 ways to say 'NO' in English (politely!)

If I ask you out to dinner and you don't want to go, how will you say no? We have lots of expressions to politely say no, without actually saying the word no. In this lesson, you'll learn 10 expressions you can use to politely decline an invitation. You'll discover that that we never directly say that we don't want to go. This can be confusing for anyone who isn't familiar with English culture, and especially if English isn't your first language. Learn these 10 common expressions so you can understand native English speakers, and politely refuse an offer if someone asks you out.

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TRANSCRIPT

Hello, and welcome to another engVid video. Today is a conversational class. We're looking at how the British say: No. Now, how could today's lesson be useful to you? Well, it's a cultural difference how we accept or refuse invitations, and getting it right is quite important to making sure you don't upset someone when they do put an invitation out there to you.

The situation which we find ourselves in is the following: A friend of ours has asked me to go for a powerwalking weekend in Skegness, which is not one of the nicest parts of England. Apologies if you are from Skegness, of course. Now, powerwalking, it's a... I'm more into sort of windsurfing, or surfing, or sailing something in the water, but you know, two poles striding up a mountain is a little bit... I'm not quite ready for that. I'm a little bit too juvenile. So, how do I politely decline this fantastic invitation? I could say: Well, thank you so much. That's such a kind invitation, but... Okay? So we can preface this with: Thank you so much. That is such a kind invitation, but I'm not particularly keen on... I'm not particularly keen on... What it actually means is I hate powerwalking, but we're going to say: I'm not particularly keen... Okay? Keen means enthusiastic. Okay? I'm not particularly keen on powerwalking or Skegness.

That's such a wonderfully kind invitation, but it's not really my idea of how I'd like to spend a weekend. This is quite rude. This is quite: Oo, okay. Steady on., It's not really my idea of... So, you know, if you know the person really well and you've got that level of honesty in your friendship, then try this.

If you don't know the person so well, maybe try this one instead: I'm so sorry, but it's just not my idea of... Or you could use, instead of: My idea of..., It's just not my cup of tea, because we all like to have a cup of tea here in the UK. I'm so sorry. I'm so sorry, okay? This so really gives the impression that we really care. I'm so sorry, but it's just not my idea of... or it's just not my cup of tea. I don't really like these activities.

Well, thank you so much. I'd actually much rather... or: I'd actually much rather... So, actually doesn't really mean anything here. It's just... It's a filler word that helps us seem polite. I'd actually much rather do anything else apart from that., I'd much rather... Okay? So this is a little bit like the second one there. If you know the person reasonably well and you've got that level of honesty in your friendship. I'd actually much rather be cracking on with something else., Cracking on, funny, English phrase meaning doing, getting on with. Cracking on. I'd actually much rather be... It's quite a posh phrase. ...be cracking on with..., I'd much rather be cracking on with...

Okay. Next option: I'm afraid I'm not really interested in... Okay? Quite similar to some of these others in... These other options. I'm afraid I'm not available then. I'm afraid I just can't do it on those dates, would be another way if you don't want to offend them by saying that you don't like powerwalking.

You'll notice some red followed by the blue. Obviously, the colours of the Union Jack, feeling patriotic today and enthusiastic about our strange ways of talking. Option number six: That's fantastic, but I'm perfectly happy with... So let's have a different scenario now. Let's say that we are in the west end, and we're going between places and an enthusiastic, young rickshaw driver, a cycle rickshaw comes up and offers us a lift for a ridiculous amount of money to go about a hundred yards. So you say: That's fantastic, but I'm perfectly happy with walking. Thank you., I'm perfectly happy with walking., I'm perfectly happy to walk, so you could have a to there, infinitive verb. That's fantastic or That's so kind.

Next way of saying: No. I'll, short for I will: I'll have to think about that. Thank you so much for asking. The rickshaw driver comes up. I'll have to think about that. Quite why... It's just something we say. We're not actually going to think about it. We already know that the answer is: No.
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Ask Mister Manners: How Do I Politely Decline Social Invitations During The Coronavirus Pandemic?

Mister Manners explains how to politely turn down invitations to large social gatherings + shares ideas for how to connect at a comfortable distance.

How to Politely Address People in English [Culturally Appropriate Forms of Address]

Want to sound more natural AND polite when speaking with people you respect? Learn culturally appropriate titles and forms of address in American English. Hint: You're probably using words are no longer common in modern culture. This video explains how adults should refer to other adults in casual, formal, professional and academic settings. These guidelines are different with children, the military, and in the American South.

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Ask a Chinese Teacher - How Do You Politely Say No?

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How to disagree politely in English

Learn what to SAY and DO when you disagree with a boss, friend, colleague, client, professor, or family member. Learn the body language and verbal language necessary to succeed in professional, academic, and social discussions. Learn the difference between “I hear you, but...” and “I hear you, and...” Use my techniques of Apologize, Acknowledge, Answer, and Ask. Then apply six psychological techniques for even more success.

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Watch next:
How to change Basic English into Business English
How to discuss a topic in a group
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How to Say No Politely

In this video, you'll get practice How to Say No Politely plus get a Free Download pdf Quick Guide to Professional Communication Skills:

Saying no without being mean, being rude, or hurting somebody's feelings is a key skill because we're always going to have too many things to do, invitations, and requests. It's about managing boundaries but doing it politely.

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DON'T BE NASTY: How to Give CRITICISM POLITELY and Constructively without being RUDE

You'll learn lots of expressions and grammatical structures that will enable you to criticize politely and without being rude.

You'll learn lots of ways to highlight mistakes, suggest different behaviour in a polite and friendly way. Don't be nasty. Sometimes we want to scream and shout at people for doing something wrong. Always show kindness and this video will show you how approach a subject constructively and without causing offence.

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How To Request Someone Politely

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Disagreeing Politely - English Conversation Lessons

There are different situations in our day-to-day life when we need to disagree with someone or something. Disagreeing politely is the best thing you can do when you are in such a situation. In this lesson, you will see the conversations we may have while disagreeing with a person or a situation.

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